frequently asked questions


Do you take walk-ins?

We welcome clients on a walk-in basis,

however, we recommend scheduling an

appointment in advance to guarantee your



Do you offer group appointments?

For group appointments, please call us and

we’ll take care of you.


What is your cancellation policy?

We request that all changes to appointments

be made by calling 787.200.0046 or

787.242.4376. Services must be rescheduled

or cancelled at least 2-hours prior to your

appointment. Cancellations and reschedules

made after this time are subject to a 50%

cancellation fee.


What if I’m running late for my


Please call us if you are running late for your

appointment. A late arrival may limit our ability

to completely deliver your originally scheduled

service. Clients who are more than fifteen

minutes late for an appointment without

notice may forfeit their reservation.

Late arrivals resulting in a shortened or

forfeited appointment are responsible

for the full price of originally scheduled



Can I blow-dry my hair while I get

my nails done?

If we have space, we will be more than

happy to accommodate you.


How long does it take to remove gel?

How about acrylic?

It takes about 10 to 15 minutes to remove

gel and it costs $8. To remove Acrylic it takes

15- 25 minutes and it costs $10 and up.


What if my nail polish chips?

We are happy to repair a Gel Manicure within

48 hours of the original appointment.

We take every measure to ensure a long

lasting polish manicure, however,due to the

impermanent nature of traditional nail polishes

and lacquers,we cannot guarantee the lifespan

of regular polish manicures.


I scheduled an appointment for waxing,

what should I do to prepare for the


Bathe and clean the area with warm water,

as you would in preparation for a doctor’s visit.

As always, avoid using soap, as this can

offset your PH balance and cause

irritation. Avoid putting any lotion or oils near

your bikini on the day of your wax, as this can

makeit difficult for the wax to adhere to the

unwanted hair. If you are currently

or recently using Retinol, Accutane or high

dosage of active peel, please consult with your

doctor before booking any waxing services.