frequently asked questions
Do you take walk-ins?
We welcome clients on a walk-in basis,
however, we recommend scheduling an
appointment in advance to guarantee your
Do you offer group appointments?
For group appointments, please call us and
we’ll take care of you.
What is your cancellation policy?
We request that all changes to appointments
be made by calling 787.200.0046 or
787.242.4376. Services must be rescheduled
or cancelled at least 2-hours prior to your
appointment. Cancellations and reschedules
made after this time are subject to a 50%
What if I’m running late for my
Please call us if you are running late for your
appointment. A late arrival may limit our ability
to completely deliver your originally scheduled
service. Clients who are more than fifteen
minutes late for an appointment without
notice may forfeit their reservation.
Late arrivals resulting in a shortened or
forfeited appointment are responsible
for the full price of originally scheduled
Can I blow-dry my hair while I get
my nails done?
If we have space, we will be more than
happy to accommodate you.
How long does it take to remove gel?
How about acrylic?
It takes about 10 to 15 minutes to remove
gel and it costs $8. To remove Acrylic it takes
15- 25 minutes and it costs $10 and up.
What if my nail polish chips?
We are happy to repair a Gel Manicure within
48 hours of the original appointment.
We take every measure to ensure a long
lasting polish manicure, however,due to the
impermanent nature of traditional nail polishes
and lacquers,we cannot guarantee the lifespan
of regular polish manicures.
I scheduled an appointment for waxing,
what should I do to prepare for the
Bathe and clean the area with warm water,
as you would in preparation for a doctor’s visit.
As always, avoid using soap, as this can
offset your PH balance and cause
irritation. Avoid putting any lotion or oils near
your bikini on the day of your wax, as this can
makeit difficult for the wax to adhere to the
unwanted hair. If you are currently
or recently using Retinol, Accutane or high
dosage of active peel, please consult with your
doctor before booking any waxing services.